Support
Something slow, confusing or wrong? Tell us what you were doing and which phone you use. A screenshot helps.
Common questions
Can I download YallaLift yet?
Not yet. YallaLift is coming soon to Google Play and the App Store. Android arrives first, then iPhone.
Do I need an account?
No. There is nothing to sign up for. YallaLift is free and works without a connection.
Where is my data?
On your phone only. YallaLift has no cloud sync yet, so uninstalling the app or clearing its data erases your history unless you have a backup.
How do I back up and restore my workouts?
Open You, then Your data. Choose Export backup to share a backup file, and keep it somewhere safe, such as a cloud drive or an email to yourself.
To restore, choose Restore from backup and pick that file. Undo last restore puts back what you had before.
Can I use pounds instead of kilograms?
Yes. Open You and choose Units to switch the whole app. A single exercise can also have its own unit.
How do I update a test build?
Install the new file over the old one and choose Update. Do not uninstall first, or your workouts go with it. If anything is missing after an update, write to us before doing anything else.
How do I delete my data?
On Android, open your phone’s Settings, find YallaLift under Apps and choose Clear storage, or uninstall the app. On iPhone, use Delete App. There is no account to delete and no copy on our servers. Phone backups are separate; see the privacy policy for details.
Does YallaLift send crash reports?
Only if you turn on Send crash reports in Settings. It is off by default. The privacy policy lists exactly what a report contains.